Howdy friends!
Every now and then we get messages asking if we’re still in business and the answer is:
YES, absolutely! Very much so.
That said, at this time we are not able to accept orders from the US and here is why:
Previously, we could ship any package worth $800 USD or less directly to a US customer entirely duty-free by filling out a simple customs form through Canada Post. Easy-peasy.
But in 2025 the US government first introduced tariffs and then suspended the $800 de minimis exemption, making cross-border e-commerce significantly more complex. Now every commercial shipment entering the US requires formal customs entry, duties, and fees, regardless of its low value. Packages can no longer bypass customs brokers, and shipping through regular Canada Post would expose us to flat-rate duties that can run anywhere from $80 to $200 per item.
We know it's everyday, good Americans who end up missing out because of it. And yes, we understand there are tools that automatically calculate and charge a US customer for duties upfront at checkout. But even if we did set that up, we're just not sure many US customers would be willing to pay an extra $80–$200 on top of their order. Figuring this all out for a handful of orders just isn't something that we can take on (at this time).
We truly hope things shift soon to a more manageable process again and that the de minimis exemption is reinstated, because
we’d love to be able to serve our US clients again.
To our loyal Canadian customers:
The wave of support for Canadian businesses in the past year has meant so much to us. We're truly grateful for every one of you who chose to shop small and local. If there's one thing we'd wish for and ask, it's to keep that energy going — small family-run businesses like ours depend on it more than ever.
